Privacy Policy
Effective Date: October 21, 2026
This Privacy Policy describes how JOYIN ("we", "us", or "our"), operating the website https://fidgetadventcalendar.com (the "Site"), collects, uses, discloses, and protects your personal information when you visit, interact with, or make a purchase from our Site.
1. Personal Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). This includes:
- Contact & Identification Details: Full name, billing address, shipping address, email address, and telephone number.
- Payment Information: Credit card numbers, debit card details, billing addresses, and alternative payment processor details. Payment data is collected directly and processed securely by our certified third-party payment gateways; we do not store full credit card numbers on our servers.
- Device & Technical Information: IP address, browser type and version, time zone setting, operating system, device model, referral URLs, and pages visited.
- Order & Transaction Details: Records of products purchased, order amounts, date and time of transactions, and customer service inquiries.
2. How We Collect Personal Information
- Direct Interactions: Information you provide directly when filling out checkout forms, creating an account, contacting customer support, or subscribing to newsletters.
- Automated Tracking Technologies: As you navigate our Site, we use cookies, server logs, web beacons, and tracking pixels to gather technical and browsing data.
- Third Parties: Data received from fraud detection services, analytics vendors, and marketing networks.
3. Purposes of Data Collection
We process your personal information for lawful business purposes, including:
- Order Fulfillment: Processing transactions, arranging shipping, generating order confirmations, and processing returns.
- Customer Service: Responding to inquiries, resolving order issues, and offering support.
- Analytics & Optimization: Monitoring site performance, user engagement, and enhancing shopping experience.
- Marketing & Advertising: Delivering targeted advertisements, newsletters, and promotional campaigns across social media and search engines in accordance with applicable consent laws.
- Fraud Prevention & Legal Compliance: Detecting unauthorized or fraudulent activity, complying with tax, financial reporting, and statutory obligations.
4. Sharing and Disclosure of Information
We do not sell your personal data. We disclose information to trusted third-party service providers who assist us in operating our business:
- Payment Gateways: Secure processors (such as Stripe, PayPal, and Shopify Payments) to authenticate and complete payments.
- Shipping & Logistics Partners: Postal and courier services (USPS, UPS, and fulfillment warehouses) to deliver the Fidget Advent Calendar to your address.
- Analytics Providers: Services such as Google Analytics to understand customer traffic and site interactions.
- Advertising & Social Platforms: Platforms such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads for advertising conversion tracking and remarketing.
- Legal Authorities: Regulatory bodies, law enforcement, or courts if required to comply with subpoenas, court orders, or applicable legal obligations.
5. Cookie Policy
Cookies are small text files placed on your device. We use:
- Essential Cookies: Necessary for core site features, such as maintaining shopping cart items and security authentication.
- Analytics & Performance Cookies: Help us measure site performance and error occurrences.
- Functionality Cookies: Remember your preferences and localized settings.
- Targeting & Marketing Cookies: Track browsing behavior across sites to deliver relevant advertisements.
You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect site functionality.
6. Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including order records for accounting, legal, and warranty purposes, unless a longer retention period is required by law.
7. User Rights (GDPR & CCPA Compliance)
Depending on your jurisdiction, you possess the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information, subject to legal record-keeping exceptions.
- Right to Opt-Out of Sale/Sharing: Opt out of the sharing of your data for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please submit a verifiable request to support@fidgetadventcalendar.com.
8. Children's Privacy (COPPA)
Our Site and products are offered for purchase by adults. While our Fidget Advent Calendar is designed for general audiences and families, we do not knowingly collect personal data directly from children under the age of 13. If you believe a child under 13 has submitted personal information to us, please contact us immediately, and we will promptly delete it.
9. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted to this page with an updated "Effective Date". We encourage regular review of this policy.
10. Contact Information
For inquiries, concerns, or requests regarding this Privacy Policy, contact us at:
JOYIN
Website: https://fidgetadventcalendar.com
Email: support@fidgetadventcalendar.com